This is a list of common stop errors, I did not write these and don't offer
any support for what information you get from this. It's strictly for your
information. That's my disclaimer, short and sweet.
If you're using IE 7 the easiest way to find what your looking for is to hit Ctrl+F
and type in the stop error code.
Stop 0x0000000A or IRQL_NOT_LESS_OR_EQUAL
The Stop 0xA message indicates that a kernel-mode process or driver attempted
to access a memory location to which it did not have permission, or at a kernel
interrupt request level (IRQL) that was too high. A kernel-mode process can
access only other processes that have an IRQL lower than, or equal to, its own.
This Stop message is typically due to faulty or incompatible hardware or
software.
Possible Resolutions:
- A Stop 0xA message might occur after installing a faulty device driver,
system service, or
firmware. If a Stop message lists a driver by name,
disable, remove, or roll back the driver to correct the problem. If
disabling or removing drivers resolves the issues, contact the manufacturer
about a possible update. Using updated
software is especially important for multimedia
applications, antivirus scanners, and CD mastering tools.
- A Stop 0xA message might also be due to failing or defective hardware.
If a Stop message points to a category of devices (video or disk adapters,
for example), try removing or replacing the
hardware to determine if it is causing the problem.
- If you encounter a Stop 0xA message while upgrading to Windows XPl, the
problem might be due to an incompatible driver, system service, virus
scanner, or backup. To avoid problems while upgrading, simplify your
hardware configuration and remove all third-party device drivers and system
services (including virus scanners) prior to running setup. After you have
successfully installed Windows XP, contact the hardware manufacturer to
obtain compatible updates.
Microsoft KB articles:
-
-
Troubleshooting a Stop 0x0000000A Error in Windows XP
STOP 0x0000000A Error Message When You Change from AC Power to DC Power
STOP 0x0000000A Error Message When You Fast Switch Between Users
-
STOP 0x0000000A Irql_Not_Less_or... During Windows XP Upgrade
-
STOP 0x0000000A "Fatal System Error" on HP5100C ScanJet
-
STOP 0x0000000A A Computer may Hang during heavy load with an Ericsson HIS
Modem
-
STOP 0x0000000A Windows XP restarts when you try to shut down your computer
-
STOP 0x0000000A Computer automatically restarts after upgrade to XP
Stop
0x0000001E or KMODE_EXCEPTION_NOT_HANDLED
The Stop 0x1E message indicates that the Windows XP kernel detected an
illegal or unknown processor instruction. The problems that cause Stop 0x1E
messages share similarities with those that generate Stop 0xA errors in that
they can be due to invalid memory and access violations. This default Windows XP
error handler typically intercepts these problems if error-handling routines are
not present in the code itself.
Possible Resolutions:
- Stop 0x1E messages typically occur after installing faulty drivers or
system services, or they can indicate hardware problems, such as memory and
IRQ conflicts. If a Stop message lists a driver by name, disable, remove, or
roll it back to correct the problem. If disabling or removing applications
and drivers resolves the issue, contact the hardware manufacturer about a
possible update. Using updated software is especially important for
multimedia applications, antivirus scanners, and CD mastering tools.
- If the Stop message mentions the file Win32k.sys, the source of the
error might be a third-party "remote control" program. If such software is
installed, you might be able to disable it by starting the system in safe
mode. If not, use Recovery Console to manually delete the system service
file that is causing the problem.
- Problems can result from system firmware incompatibilities. Many
Advanced Configuration and Power Interface (ACPI) issues can be resolved by
updating to the latest firmware.
- Othere possible causes include insufficient disk space while installing
applications or performing certain functions that require more memory. You
can free up space by deleting unneeded files. Use Disk Cleanup to increase
available disk space. From Recovery Console, remove temporary files (those
with .tmp file extensions), Internet cache files, application backup files,
and .tmp files generated by Chkdsk.exe or Autochk.exe. You can also choose
to install additional applications to anothere hard disk with more free space
or move data files, paging files, and so on.
- The problem might be due to a memory leak caused by an application or
service that is not releasing memory correctly. Poolmon (Poolmon.exe) helps
you to isolate the components that are causing kernel memory leaks. For more
information about troubleshooting memory leaks, see Microsoft Knowledgebase
articles Q177415, "How to Use Poolmon to Troubleshoot Kernel Mode Memory
Leaks," and Q298102, "Finding Pool Tags Used by Third Party Files Without
Using the Debugger."
Microsoft KB articles:
-
STOP 0x0000001E Error Message During Windows Setup
-
STOP 0X0000001E in Protcls.sys When You Undock a Toshiba Tecra
-
STOP 0x0000001E KMODE_EXCEPTION_NOT_HANDLED Error Message from Aspi32.sys
Stop
0x00000024
or NTFS_FILE_SYSTEM
The Stop 0x24 message indicates that a problem occurred within Ntfs.sys, the
driver file that allows the system to read and write to NTFS file system drives.
A similar Stop message, 0x23, exists for the file allocation table (FAT16 or
FAT32) file systems.
Possible Resolutions:
- Malfunctioning SCSI and Advanced Technology Attachment (ATA) hardware or
drivers can also adversely affect the system's ability to read and write to
disk, causing errors. If using SCSI hard disks, check for cabling and
termination problems between the SCSI controller and the disks. Periodically
check Event Viewer for error messages related to SCSI or FASTFAT in the
System log or Autochk in the Application log.
- Verify that the tools you use to continually monitor your system, such
as virus scanners, backup programs, or disk defragmenters are compatible
with Windows XP. Some disks and adapters come packaged with diagnostic
software that you can use to run hardware tests.
To test hard disk or volume integrity
Method 1:
- In the Run dialog box, in the Open box type:
cmd
- Start the Chkdsk tool, which detects and attempts to resolve file
system structural corruption. At the command prompt type:
chkdsk drive: /f
Method 2:
- Double-click My Computer, and then select the hard disk you
want to check.
- On the File menu, click Properties.
- Click the Tools tab.
- In the Error-checking box, click Check Now.
- In Check disk options, select the Scan for and attempt
recovery of bad sectors check box. You can also select the
Automatically fix file system errors check box.
If the volume you are checking is in use, a message asks whethere you want
to delay disk error checking until the next time you restart your computer.
After you restart, disk error checking runs and the volume chosen is not
available to run othere tasks during this process. If you cannot restart the
computer due to the error, use safe mode or Recovery Console.
If you are not using the NTFS file system, and the system partition is
formatted with the file allocation table (FAT16 or FAT32) file system, long
file name (LFN) information can be lost if hard disk tools are started from
an MS-DOS command prompt. A command prompt appears when using a startup
floppy disk or when using the command prompt startup option on multiple boot
systems that use FAT16 or FAT32 partitions with Microsoft® Windows® 95 OEM
Service Release 2 (OSR2), Microsoft® Windows® 98, or Microsoft®
Windows® Millennium Edition (Me) installed. Do not use tools meant for othere
operating systems on Windows XP partitions!
- Nonpaged pool memory might be depleted, which can cause the system to
stop. You can resolve this situation by adding more RAM, which increases the
quantity of nonpaged pool memory available to the kernel.
Microsoft KB articles:
Troubleshooting Stop 0x24 or NTFS_FILE_SYSTEM Error Messages
STOP 0x23 (or STOP 0x24) When restarting PC after installing PC-Magic Encrypted
Magic Folders
Stop
0x0000002E
or DATA_BUS_ERROR
The Stop 0x2E message indicates a system memory parity error. The cause is
typically failed or defective RAM (including mothereboard, Level 2 cache, or
video memory), incompatible or mismatched memory hardware, or when a device
driver attempts to access an address in the 0x8xxxxxxx range that does
not exist (does not map to a physical address). A Stop 0x2E message can also
indicate hard disk damage caused by viruses or othere problems.
Possible Resolutions:
- Stop 0x2E is typically due to defective, malfunctioning, or failed
memory hardware, such as memory modules, Level 2 (L2) SRAM cache, or video
adapter RAM. If you added new hardware recently, remove and replace it to
determine if it is causing or contributing to the problem. Run diagnostics
software supplied by the system manufacturer to determine if the component
has failed.
- Stop 0x2E messages can also occur after installing faulty drivers or
system services. If a file name is given, you need to disable, remove, or
roll back that driver. Disable the service or application and confirm that
this resolves the error. If so, contact the hardware manufacturer about a
possible update. Using updated software is especially important for backup
programs, multimedia applications, antivirus scanners, and CD mastering
tools.
- Hard disk corruption can also cause this Stop message.
- The problem might also be due to cracks, scratched traces, or defective
components on the mothereboard. If all else fails, take the system
mothereboard to a repair facility for diagnostic testing.
Stop
0x0000003F
or NO_MORE_SYSTEM_PTES
The Stop 0x3F message indicates one or more of the following problems:
- The system Page Table Entries (PTEs) are depleted or fragmented due to
the system performing a large number of input/output (I/O) actions.
- A faulty device driver is not managing memory properly.
- An application, such as a backup program, is improperly allocating large
amounts of kernel memory.
Possible Resolutions:
- Stop 0x3F messages can occur after installing faulty drivers or system
services. If a file name is given, you need to disable, remove, or roll back
that driver. Disable the service or application and confirm that this
resolves the error. If so, contact the hardware manufacturer about a
possible update. Using updated software is especially important for backup
programs, multimedia applications, antivirus scanners, and CD mastering
tools.
- The system might not actually be out of PTEs, but a contiguous memory
block of sufficient size is not available to satisfy a driver or application
request. Check for the availability of updated driver or application files
and consult the hardware or program documentation for minimum system
requirements.
- Anothere cause is excessive demands for system PTE by applications. This
situation is more common in server environments. Windows XP Professional
provides a registry entry, SystemPages, that you can use to increase
the number of PTEs allocated.
Caution
- Do not edit the registry unless you have no alternative. The
registry editor bypasses standard safeguards, allowing settings that can
damage your system, or even require you to reinstall Windows. If you
must edit the registry, back it up first...
To increase the number of PTEs allocated in the
registry
- In the Run dialog box, and in the Open box,
type: regedit
- In the registry editor, navigate to the subkey
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\
Session Manager\Memory Management.
- Double-click on PagedPoolSize and SystemPages to view
the value for each entry.
- If PagedPoolSize is not zero, assign a value of 0.
- If SystemPages is not zero, assign a value of 40000
for systems with 128 MB (or less) of memory, or 110000 for
systems with 128 MB to 256 MB of memory. For systems with more memory,
do not increase the SystemPages value above 110000 without contacting
Microsoft technical support.
- Click OK, and then close the registry editor.
- Restart your computer.
Stop
0x00000050
or PAGE_FAULT_IN_NONPAGED_AREA
The Stop 0x50 message indicates that requested data was not in memory. The
system generates an exception error when using a reference to an invalid system
memory address. Defective memory (including main memory, L2 RAM cache, video
RAM) or incompatible software (including remote control and antivirus software)
might cause Stop 0x50 messages.
Possible Resolutions:
- If you added new hardware recently, remove and replace the hardware to
determine if it is causing or contributing to the problem. Run diagnostics
software supplied by the hardware manufacturer to determine if the component
has failed.
- Stop 0x50 messages can also occur after installing faulty drivers or
system services. If the file name is listed, you need to disable, remove, or
roll back that driver. If not, disable the recently installed service or
application to determine if this resolves the error. If this does not
resolve the problem, contact the hardware manufacturer for updates. Using
updated drivers and software is especially important for network interface
cards, video adapters, backup programs, multimedia applications, antivirus
scanners, and CD mastering tools. If an updated driver is not available,
attempt to use a driver from a similar device in the same family. For
example, if printing to a Model 1100C printer causes Stop 0x50 errors, using
a printer driver meant for a Model 1100A or Model 1000 might temporarily
resolve the problem.
Microsoft KB articles:
-
-
STOP 0x00000050 PrtSeqRd deferencing null device object
-
STOP 0x50 Error starting Windows after connecting a scanner
Stop
0x00000077 or KERNEL_STACK_INPAGE_ERROR
The Stop 0x77 message indicates that a page of kernel data requested from the
paging (virtual memory) file could not be found or read into memory. This Stop
message can also indicate disk hardware failure, disk data corruption, or
possible virus infection.
Possible Resolutions:
- Stop 0x77 messages can be caused by bad sectors in the virtual memory
paging file or a disk controller error. In extremely rare cases, depleted
nonpaged pool resources can cause this error. If the first and third
parameters are zero, the stack signature in the kernel stack is missing,
which is an error typically caused by defective hardware. If the I/O status
is 0xC0000185 and the paging file is on a SCSI disk, check for cabling and
termination issues. An I/O status code of 0xC000009C or 0xC000016A indicates
that the requested data could not be found. You can try to correct this by
restarting the computer. If a problem with disk integrity exists, Autochk, a
program that attempts to mark bad disk sectors as defective so that they are
not used in the future, starts automatically. If Autochk fails to run, you
can manually perform the integrity check yourself by following the
instructions to run Chkdsk provided in "Stop 0x00000024 or
NTFS_FILE_SYSTEM" earlier in this list.
- Anothere cause of Stop 0x77 messages is defective, malfunctioning, or
failed memory hardware, such as memory modules, Level 2 (L2) SRAM cache, or
video adapter RAM. If you added new hardware recently, remove and replace it
to determine if it is causing or contributing to the problem. Run
diagnostics software supplied by the system manufacturer to determine if the
component has failed.
- The problem might also be due to cracks, scratched traces, or defective
components on the mothereboard. If all else fails, take the system
mothereboard to a repair facility for diagnostic testing.
- Problems that cause Stop 0x77 messages can also cause Stop 0x7A
messages. For more information about Stop 0x7A messages, see "Stop
0x0000007A or KERNEL_DATA_INPAGE_ERROR" later in this list.
Microsoft KB articles:
-
Troubleshooting Stop 0x00000077 or KERNEL_STACK_INPAGE_ERROR
Stop
0x00000079
or MISMATCHED_HAL
The Stop 0x79 message indicates that the hardware abstraction layer (HAL) and
the kernel type for the computer do not match. This error most often occurs when
ACPI firmware settings are changed. For example, you might install Windows XP on
an x86-based computer with the firmware ACPI enable option enabled and
later decide to disable it. This error can also result when mismatched single
and multi-processor configuration files are copied to the system.
Possible Resolutions:
- A Stop 0x79 message occurs when the system is using out-of-date
Ntoskrnl.exe or Hal.dll files. This can occur after manual repairs that
involve copying incorrect files to the system. This error also occurs when
using mismatched files, such as copying a multiprocessor HAL on to a system
using a single-processor kernel (or vice versa). The kernel and HAL files
for single-processor and multiprocessor systems are stored on the Windows XP
Professional operating system CD using two different file names. For
example, the single and multi-processor versions of the kernel, named
Ntoskrnl.exe and Ntkrnlmp.exe respectively. Setup copies eithere Ntoskrnl.exe
or Ntkrnlmp.exe to your system as Ntoskrnl.exe. In Recovery Console, you can
use the Copy command to copy the correct HAL or kernel files from the
CD to the appropriate folder on the hard disk.
- If you experience Stop 0x79 messages after changing firmware settings,
restore the original settings used during Windows XP Professional Setup.
Because systems that use the ACPI HAL ignore IRQ assignments
stored in firmware, you can only manually change IRQ settings for
non-ACPI (Standard PC HAL) systems. Some x86-based provide
the option to toggle ACPI functionality. To disable or re-enable
ACPI, you must change firmware settings and reinstall Windows XP.
Because of the numerous registry and system file changes required,
you must run Setup again (an upgrade installation does not work).
Stop
0x0000007A
or KERNEL_DATA_INPAGE_ERROR
The Stop 0x7A message indicates that a page of kernel data was not found in the
paging (virtual memory) file and could not be read into memory. This might be
due to incompatible disk or controller drivers, firmware, or hardware.
Frequently, the cause of this error can be determined from the second parameter,
the I/O status code. Some common status codes are:
- 0xC000009A, or STATUS_INSUFFICIENT_RESOURCES, indicates a lack of
nonpaged pool resources.
- 0xC000009C, or STATUS_DEVICE_DATA_ERROR, indicates bad blocks (sectors)
on the hard disk.
- 0xC000009D, or STATUS_DEVICE_NOT_CONNECTED, indicates defective or loose
data or power cables, a problem with SCSI termination, or improper
controller or disk configuration.
- 0xC000016A, or STATUS_DISK_OPERATION_FAILED, indicates bad blocks
(sectors) on the hard disk.
- 0xC0000185, or STATUS_IO_DEVICE_ERROR, indicates improper termination,
defective storage controller hardware, or defective disk cabling, or two
devices attempting to use the same resources.
Possible Resolutions:
- Stop 0x7A can be caused by bad sectors in the virtual memory paging
file, disk controller error, virus infection, or memory hardware problems.
In extremely rare cases, depleted nonpaged pool resources can cause this
error. If the first and third parameters are zero, the stack signature in
the kernel stack is missing, an error typically caused by defective
hardware. If the I/O status is 0xC0000185 and the paging file is on a SCSI
disk, check for cabling and termination issues. An I/O status code of
0xC000009C or 0xC000016A indicates that the requested data could not be
found. You can try to correct this by restarting the computer. If a problem
with disk integrity exists, Autochk, a program that attempts to mark bad
disk sectors as defective so that they are not used in the future, starts
automatically. If Autochk fails to run, you can manually perform the
integrity check yourself by following the instructions to run Chkdsk
provided in "Stop 0x00000024 or NTFS_FILE_SYSTEM" earlier in this
appendix.
- Anothere cause of Stop 0x7A messages is defective, malfunctioning, or
failed memory hardware, such as memory modules, Level 2 (L2) SRAM cache, or
video adapter RAM. If you added new hardware recently, remove and replace it
to determine if it is causing or contributing to the problem. Run
diagnostics software supplied by the system manufacturer to determine if the
component has failed.
- Check the hardware manufacturer's Web site for updates to disk adapter
firmware or drivers that improve compatibility. Verify that your disks and
controller support the same set of advanced features, such as highere
transfer rates. If necessary, select a slower transfer rate if an update is
not yet available. Consult your hardware or device documentation for more
information.
Important
- You can install disk controller drivers not present on the
Windows XP Professional operating system CD by responding to the
following prompt shortly after starting Setup:
- Press F6 if you need to install a third party SCSI or RAID
driver.
- Press F6, and when prompted, provide the appropriate storage
controller driver (ATA or SCSI) supplied by the manufacturer.
- The problem might also be due to cracks, scratched traces, or defective
components on the mothereboard. If all else fails, take the system
mothereboard to a repair facility for diagnostic testing.
- Problems that cause Stop 0x7A messages can also cause Stop 0x77
messages. For more information about Stop 0x77 messages, see "Stop
0x00000077 or KERNEL_STACK_INPAGE_ERROR" earlier in this list.
Stop
0x0000007B
or INACCESSIBLE_BOOT_DEVICE
The Stop 0x7B message indicates that Windows XP has lost access to the system
partition or boot volume during the startup process. Installing incorrect device
drivers when installing or upgrading storage adapter hardware typically causes
stop 0x7B errors. Stop 0x7B errors could also indicate possible virus infection.
The second parameter is very important because it can indicate whethere the 0x7B
Stop message was caused by file system issues or problems with storage hardware
and drivers. Values of 0xC000034 or 0xC000000E typically indicate:
- Disks or storage controllers that are failing, defective, or improperly
configured.
- Storage-related drivers or programs (tape management software, for
example) that are not fully compatible with Windows XP Professional.
Possible Resolutions:
- During I/O system initialization, the controller or driver for the
startup device (typically the hard disk) might have failed to initialize the
necessary hardware. File system initialization might have failed because of
disk or controller failure, or because the file system did not recognize the
data on the boot device.
- Repartitioning disks, adding new disks, or upgrading to a new disk
controller might cause the information in the Boot.ini file, or Boot
Manager, to become outdated. If this Stop message occurs after installing
new disks to your system, edit the Boot.ini file or adjust the Boot Manager
parameters to allow the system to start. If the error occurs after upgrading
the disk controller, verify that the new hardware is functioning and
correctly configured.
- Verify that the system firmware and disk controller BIOS settings are
correct and that the storage device was properly installed. If you are
unsure, consult your computer's documentation about restoring default
firmware settings or configuring your system to auto-detect settings. If the
error occurs during Windows XP Professional setup, the problem might be due
to unsupported disk controller hardware. In some cases, drivers for new
hardware are not in the Windows XP Professional Driver.cab library, and you
need to provide additional drivers to complete the Windows XP setup
successfully. If this is the case, follow the hardware manufacturer's
instructions when installing drivers. Periodically check for driver and
firmware updates.
- Hard disk corruption can also cause this Stop message. For more
information about checking hard disk integrity, see the instructions
provided in "Stop 0x00000024 or NTFS_FILE_SYSTEM" earlier in this
list.
- Problems that cause 0x7B errors might also cause Stop 0xED errors. For
more information about 0xED Stop messages, see "Stop 0x0000007B or
INACCESSIBLE_BOOT_DEVICE" later in this list.
Microsoft KB articles:
-
Troubleshooting STOP 0x0000007B or 0x4,0,0,0 Error
-
STOP 0x0000007B Error After You Move the Windows XP System Disk to Anothere
Computer
-
STOP 0x0000007B Error Message When You Restart Computer
-
STOP 0x0000007B Caused by Missing [SysprepMassStorage] Section on Windows XP
sysprep Images
-
STOP 0x0000007B Error Occurs When You Press F6 to Load Drivers During
Unattended Windows Setup
Stop
0x0000007F
or UNEXPECTED_KERNEL_MODE_TRAP
The Stop 0x7F message indicates that one of three types of problems occurred in
kernel-mode:
- A condition that the kernel is not allowed to have or intercept (also
known as a bound trap).
- Software problems.
- Hardware failures.
Possible Resolutions:
- Stop 0x7F messages are typically due to defective, malfunctioning, or
failed memory hardware. If you added new hardware recently, remove and
replace it to determine if it is causing or contributing to the problem. Run
diagnostics software supplied by the system manufacturer to determine if the
component has failed.
- Running the CPU beyond the rated specification, known as "overclocking,"
can cause Stop 0x7F or othere error messages due to heat buildup. When
diagnosing problems on overclocked systems, first restore all clock and bus
speed settings to the manufacturer recommended values to determine if this
resolves the issues.
- The problem might also be due to cracks, scratched traces, or defective
components on the mothereboard. If all else fails, take the system
mothereboard to a repair facility for diagnostic testing.
- Stop 0x7F messages can occur after installing incompatible applications,
drivers, or system services. Contact the software manufacturer about
possible Windows XP specific updates. Using updated software is especially
important for backup programs, multimedia applications, antivirus scanners,
and CD mastering tools.
Microsoft KB articles:
-
STOP 0x0000007F Errors - General Causes
-
STOP 0x0000007F Computer Turns Off During Text-Mode Setup if it is too hot
-
STOP 0x0000007F During Setup on Hewlet Packard Pavilion 7840
Stop
0x0000009F
or DRIVER_POWER_STATE_FAILURE
The Stop 0x9F message indicates that a driver is in an inconsistent or
invalid power state.
Possible Resolutions:
- Stop 0x9F messages can occur after installing faulty applications or
drivers or system services. If a file is listed by name and you can
associate it with an application, uninstall the application. For drivers,
disable, remove, or roll back that driver to to determine if this resolves
the error. If it does, contact the hardware manufacturer for a possible
update. Using updated software is especially important for backup programs,
multimedia applications, antivirus scanners, and CD mastering tools.
- For information about troubleshooting standby and hibernate mode issues,
see KB article Q266169, "How to Troubleshoot Problems with Standby Mode,
Hibernate Mode, and Shutting Down Your Computer in Windows 2000."
Microsoft KB articles:
-
Troubleshooting a Stop 0x9F Error in Windows XP
-
STOP 0X0000009F Computer hangs at shutdown or "Cannot find enough resources"
Stop 0xBE
or ATTEMPTED_WRITE_TO_READONLY_MEMORY
The Stop 0xBE message indicates that a driver attempted to write to read-only
memory.
Possible Resolutions:
- A Stop 0xBE message might occur after installing a faulty device driver,
system service, or firmware. If a Stop message lists a driver by name,
disable, remove, or roll back the driver to correct the problem. If
disabling or removing drivers resolves the issues, contact the manufacturer
about a possible update. Using updated software is especially important for
multimedia applications, antivirus scanners, DVD playback, and CD mastering
tools.
- Microsoft KB articles:
-
-
STOP 0xBE Qwestdex Dex Toolbar not totally compatible with Windows XP
Stop
0xC2 or BAD_POOL_CALLER
The Stop 0xC2 message indicates that a kernel-mode process or driver incorrectly
attempted to perform memory operations in the following ways:
- By allocating a memory pool size of zero bytes.
- By allocating a memory pool that does not exist.
- By attempting to free a memory pool that is already free.
- By allocating or freeing a memory pool at an IRQL that was too high.
This Stop message is typically due to a faulty driver or software.
Possible Resolutions:
- A Stop 0xC2 messages might occur after installing a faulty device
driver, system service, or firmware. If a Stop message lists a driver by
name, disable, remove, or roll back the driver to correct the problem. If
disabling or removing drivers resolves the issues, contact the manufacturer
about a possible update. Using updated software is especially important for
multimedia applications, antivirus scanners, DVD playback, and CD mastering
tools.
- A Stop 0xC2 messages might also be due to failing or defective hardware.
If a Stop message points to a category of devices (such as disk controllers,
for example), try removing or replacing the hardware to determine if it is
causing the problem.
- If you encounter a Stop 0xC2 message while upgrading to Windows XP, the
problem might be due to an incompatible driver, system service, virus
scanner, or backup. To avoid problems while upgrading, simplify your
hardware configuration and remove all third-party device drivers and system
services (including virus scanners) prior to running setup. After you have
successfully installed Windows XP, contact the hardware manufacturer to
obtain compatible updates.
Microsoft KB articles:
-
How to Debug Stop 0xC2 or Stop 0x000000C2 Error Messages
STOP 0x000000c2 Computer with ATI FURY MAXX hangs after upgrade to Windows
XP
STOP 0x000000c2 After you install IomegaWare
-
STOP 0xC2 Bad_Pool_Caller When you upgrade from Windows 2000
Stop
0x000000CE or DRIVER_UNLOADED_WITHOUT
_CANCELLING_PENDING_OPERATIONS
This Stop messages indicates that a driver failed to cancel pending
operations before exiting.
Possible Resolutions:
- Stop 0xCE messages can occur after installing faulty drivers or system
services. If a driver is listed by name, disable, remove, or roll back that
driver to confirm that this resolves the error. If so, contact the
manufacturer about a possible update. Using updated software is especially
important for backup programs, multimedia applications, antivirus scanners,
DVD playback, and CD mastering tools.
Microsoft KB articles:
-
STOP 0x000000CE in Dxapi.sys Error on Blue Screen
-
STOP 0x000000CE When you stop SFU 2.0 NFS Client Service on Windows-XP Based
Computer
Stop
0x000000D1
or DRIVER_IRQL_NOT_LESS_OR_EQUAL
The Stop 0xD1 messages indicates that the system attempted to access pageable
memory using a kernel process IRQL that was too high. Drivers that have used
improper addresses typically cause this error.
Possible Resolutions:
- Stop 0xD1 messages can occur after installing faulty drivers or system
services. If a driver is listed by name, disable, remove, or roll back that
driver to confirm that this resolves the error. If so, contact the
manufacturer about a possible update. Using updated software is especially
important for backup programs, multimedia applications, antivirus scanners,
DVD playback, and CD mastering tools.
- Microsoft KB articles:
-
-
STOP 0x000000D1 Error Message When You Turn Your Computer Off
-
STOP 0xD1 Error Message When You Start Windows XP
-
STOP 0xD1 Second Mylex AcceleRAID SCSI Controller Causes Error Message
-
STOP 0x000000D1 WRQ AtGuard Program causes error message in Windows XP
Stop
0x000000EA
or THREAD_STUCK_IN_DEVICE_DRIVER
A device driver problem is causing the system to pause indefinitely.
Typically, this problem is caused by a display driver waiting for the video
hardware to enter an idle state. This might indicate a hardware problem with the
video adapter or a faulty video driver.
Possible Resolutions:
- Stop 0xD1 messages can occur after installing faulty drivers (especially
video drivers) or system services. If a driver is listed by name, disable,
remove, or roll back that driver to confirm that this resolves the error. If
so, contact the manufacturer about a possible update. Using updated software
is especially important for backup programs, multimedia applications,
antivirus scanners, DVD playback, and CD mastering tools.
- Microsoft KB articles:
-
-
STOP 0x000000EA ErrMsg Running Video-Intensive Programs
-
STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER
Stop
0x000000ED
or UNMOUNTABLE_BOOT_VOLUME
The kernel mode I/O subsystem attempted to mount the boot volume and it
failed. This error might also occur during an upgrade to Windows XP Professional
on systems that use highere throughput ATA disks or controllers with incorrect
cabling. In some cases, your system might appear to work normally after you
restart.
Possible Resolutions:
- If using highere throughput ATA disks and controllers, those capable of
data transfer rates above 33.3 megabytes per second, replace the standard
40-pin cable with an 80-pin cable. Using an 80-pin cable is optional for
transfer rates up to and including 33.3 megabytes per second, but is
mandatory for highere transfer rates. The additional grounded pins are
required to avoid data loss.
- Some firmware enables you to force highere transfer rates even when you
are using the incorrect cable type. Your firmware might issue a warning but
allow the startup process to proceed. Restore the default firmware setting
for ATA cable detection.
- Problems that cause 0xED errors might also cause Stop 0x7B errors. For
more information about 0x7B Stop messages, see "Stop 0x0000007B or
INACCESSIBLE_BOOT_DEVICE" earlier in this appendix.
Microsoft KB articles:
-
STOP 0x000000ED Error Message When Volume on IDE Drive with Caching Enabled
Is Mounted
-
STOP 0x000000ED UNMOUNTABLE_BOOT_VOLUME Error Message
Stop
0xC0000221
or STATUS_IMAGE_CHECKSUM_MISMATCH
This Stop message indicates driver, system file, or disk corruption problems
(such as a damaged paging file). Faulty memory hardware can also cause this Stop
message to appear.
Possible Resolutions:
- You can use Driver Rollback or System Restore from safe mode, to restore
a previous driver. You can also use Windows XP Professional recovery
features such as the Last Known Good Configuration startup option, Backup,
or Automated System Recovery to restore a previous working configuration.
After restoring from backup media, you might need to reapply service packs
or hotfixes, depending on when the backups were made.
- If the Stop message names the specific file, try replacing it manually
with a fresh copy from the Windows XP Professional operating system
CD using safe mode or Recovery Console. For systems using the FAT16 or FAT32
file system, you have the option of using a Windows 98 or Windows Millennium
Edition Emergency Boot Disk to access the hard disk.
If the original file from the operating system CD has a file name
that ends with an underscore (_) character, you cannot use the file
until it is uncompressed. The Recovery Console's Copy command
is ideal for copying compressed files because it detects and expands
them. If you do not specify a destination file name, you must rename
the expanded file with the correct extension before using it. From
safe mode or Recovery Console, you can use the Expand command
to uncompress and copy a file to a destination location. In Recovery
Console, the expanded file is given the correct name after being
copied to the destination location. For more information about the
Copy or Expand commands, see Windows XP Help and Support Centre.
Microsoft KB articles:
-
STOP C0000221 Unknown Hard Error
STOP 0xc000026C or Stop 0xc0000221 Unable to Load Device Driver Error Occurs
When You Start Windows XP